Around 2.1 million tax credit customers will start receiving their annual renewal packs from HMRC recently.

These packs (documents) will be dispatched between April 25th and May 27th.

 All you need to do when you get your letter is you have until July 31st to check that your details are correct and update to HMRC if circumstances change.

Tax credits help working families get targeted financial support, and it’s best not to miss out on the money you’re entitled to.


 In addition to this, there is one important point that needs to be emphasized here:

The packages you receive are divided into two types:

  • If there is a red line on the first page and it says “Reply Now”, the customer will need to confirm their personal circumstances in order to update their tax credit.
  • If there is a black line on the first page and it says “Check Now”, the customer needs to check that the details are correct. (If correct, the customer does not need to do anything and their tax credit will automatically renew.)


Around 630,000 customers will need to confirm their situation in order to update their tax credits for the 2022-2023 tax year. Therefore, you need to pay extra attention when you receive letters to avoid unnecessary losses.


Customers can renew their tax credits for free via GOV.UK or the HMRC app.

  • Online Renewal: Users can log in to GOV.UK to check the progress of their renewal, confirm it is being processed and know when they will hear back from HMRC


Customers who choose to use the HMRC app  on their smartphone port can:

  • Update tax credits
  • update changes to their statement
  • Check the tax credit payment schedule
  • See how much money you made this year


To help you get up and running, here’s a video posted by HMRC explaining in great detail how tax credit customers can use the HMRC app to view, manage and update their details.

If there are changes in your circumstances that may affect your claim for tax credits, you must report these changes to HMRC.

Circumstances that may affect the payment of tax credits include:

  • living arrangements
  • parenting
  • operating hours
  • Income (increase or decrease)