Hermes UK is in the process of expanding its operations to meet the huge customer demand it has seen in recent months. The delivery giant is currently looking to hire 10,000 new staff members and it is investing a total of £100 million to increase the size of its delivery and supply network. Hermes has already invested £30 million in purchasing new delivery vehicles, building 90 sub depots and introducing customer service technology. Hermes’ chief executive has said “The pandemic has expedited the already phenomenal growth of online shopping and we see no sign of this changing.”
Hermes is not the only major delivery company in the UK that has had to expand its delivery network to keep up with increased demand – last month, J&P reported that DPD had also announced it will invest £200 million in its operations and hire 6,000 new members of staff.